Customer Testimonials
I bought a car. Joe Baez was the finance person, he added gap insurance and a warranty I canceled over two months ago and still have not got my refund. and Joe will not answer my phone call or return them.I would never buy another car here again!!
Jesus and Cassie made our preowned vehicle purchase a breeze. We have used Arlington Heights ford for years for vehicle service. When the time came for a new car we knew where to go and we couldnt be happier with ohr experience. Jesus showed us a few makes and models until we found the one that was right for us. If you need your vehicle serviced or need a new vehicle definitely stop in and you'll know why theyre a top notch dealership. Friendly and knowledgeable staff who answered all of our questions. 10/10 would do again.
Everyone was very helpful in the process and everything was very easy. We appreciate the consideration and attention.
Tim gave me a great experience at the dealership. I was very happy with the way business was handled.
Lonnie was great! Streamlined the whole process and made the dream car become a reality!
Hey have nice employees and friendly they also have behavior and I would rely be recommend to my friends
Did what was asked and was promply
Jeremy was great to work with never felt rushed and he made sure i knew everything about the car! i will be coming back to see him
Super smooth and easy experience. Glad i drove over an hour to one of the best salesmen ive encountered.
very professional. got us into a brand new mustang in less than 5 hours. thanks steve !
Great service! Easy to make appointment, can schedule for pick up and drop-off, service completed in a timely manner.
AHFord has always done us right both in business and for personal vehicles! Highly Recommend!
Great service from start to finish!
Arlington Heights Ford was great! I’m sure all the salesmen there are great but Elliott was great! Helped for try and make sure that the number were right for you before pulling the plug. Was overall very satisfied with them and would go back there to get another car/truck!
Had a great experience purchasing a used vehicle from Sam. He found us a beautiful SUV a great price and walked us through the entire process.
The best car salesman I have ever had the pleasure of meeting. Showed us everything the car had to offer and more!
Jesus Sanchez was an amazing sales person. He broke down everything we needed to know before purchasing the vehicle.
The service was impeccable. Ano Damon Answered all my questions and helped me with every detail about my car. They put in a brand new engine in three days. Everyone walks around with a smile on their face and it is truly a fabulous experience to work With the professionals at Arlington Heights Ford!!
Great dealership, great service - they go the extra mile to accommodate you, in this case giving me a ride home while the work was done. Finished the job early, after arriving without an appointment
Had a wonderful experience at AH Ford! We were assisted by Steve, who was absolutely amazing, friendly, knowledgeable, and made the entire process a breeze. We got a Mustang and couldn't be happier with how everything went. The team was very effective, and the entire process was quick and smooth, from start to finish. We also traded in our old car and received a good price for it. Highly recommend AH Ford and especially Steve if you're looking for top-notch service and a great deal!
Zach / Zack was incredibly kind and communicated with us along the way. No hiccups, no issues- just quick service and things were done as discussed. What else can you ask for? They took good care of my baby bronco:)
Great customer service as always. Special thanks to Mike Waddle for going above and beyond helping fix the problems.
I had the Best experience ever! Everyone treated me Great and Tony Nykolajcuyk was fantastic! I will send family and friends to buy cars from Tony. Thanks also to Israel Gonzalez and Joe Biez!
I brought my RV in for an oil/filter change along with the need to figure out a problem with my fuel filler system. I was working with a service advisor named Victor who has always taken excellent care of me and my RV. Victor’s team did a great job in diagnosing my fuel filler issue and resolving the problem. They always provide ery dependable service!
Car was ready to go, appreciate the good service. Would highly recommend anyone to come by a car here
This dealership is great the customer service is amazing and all the staff are friendly and welcoming but are sell representatives Elliott Reichel went above and beyond
Elliott was great from customer service to making sure I leave with a car and it was a car I wanted!!! 10/10 highly recommend he does not give up until you leave with a smile on your face!!
Good and friendly dealership. Easy to deal with and professional in all reflect. Sales associate was great to deal with.
Great purchasing experience at Arlington Heights Ford. Highly recommend working with Jesus Sanchez / Sales Professional.
Elliot, Ben, and Joe were great and very accommodating! I would come back and see them!
Anthony Tony” N. Is by far one one the most friendliest Sales Person I have had the privilege of giving my business. Tony went through every detail of the vehicle when we were on our test drive, step by step Tony answered my questions and even helped asking me questions and answers to those questions. I highly recommend, if you come to shop for a car at AH Ford. Ask for Tony N. Best of Luck, Tony
Best Ford dealer in the area. Quick and easy service. Lounge area with food and drink
Great place to buy and service your car ask for Sammy Vasco and Jose Gutierrez
In and out fairly quickly and good service.
Service was great. they found the noise and repaired. Thank you for your hard work!
We had a great experience at Arlington Heights Ford. Everyone was knowledgeable and helpful, and we didn’t feel pressured to buy.
Sales team was FANTASTIC as always!!! Rich always makes the process run smoothly! He's the best!
Rich helped us get another vechile thank you we will be back for more great service
Arlington Heights Ford facilitated a welcoming and comfortable purchasing experience. The team had the vehicle I inquired about ready to test drive. They also helped work with me to find favorable terms that work for me as a first time purchaser.
Steve Ursin was super helpful and very kind. Not pushy at all and has very positive attitude. Thanks to him I bought my first car!
Tim showed great professionalism in our search for a vehicle and made the process very easy.
Today I bought my first car for college, and this was the best customer service I have ever experienced! Sam Sandler and Joe Anzelone are the best! I definitely recommend going to them for purchasing a car.
Came in looking to trade my old car for a new one. Had a great experience with Anthony Nykolajcuyk as my salesman and the sales manager. Anthony was extremely nice and professional, and made sure we were happy. A very experienced and professional salesman.
Lonnie was fantastic. This has been the best sales experience I have had. He is knowledgeable and personable.
Upfront pricing. No hidden fees. Both Israel and Jeremy went above and beyond to make this a really smooth transaction. Thank you.
Great service, Elliot is a funny guy. Great customer service. All around a good experience.
Jesus was very helpful and informative, we knew what we want so was able to answers all our questions
Quick and satisfactory service. Ano was polite and professional
Awesome customer service , helped it was bilingual so it made it really easy for us
Gracias a jusus y a Lalo por alludar a mi hijo en su compra de su carro muy agredecida y muy contenta
Jesus helped us a lot and was very kind to us, It was an excellent service
The service tech was great
Had my car serviced today and cannot say enough about my experience! The pick up and delivery of my car was awesome! Always recommend this Dealership whenever I get the chance!
They’re always courteous and helpful
Fast service excellent employees💪🏻
Lonnie did a great job and was very patient and helpful during the buying process
Elliot was very patient and helpful during the purchase process. He provided great care and made the process easy
Arlington Heights Ford is hands down the best location. Everyone is super friendly and professional. I brought my car in for some engine issues. Big THANKS to John (J.B.) Burzawa, who helped me with my issues. He followed up often and was very informative on the process. Hands down great service and experience.
Very good manager, quick help and case solving. I'm very glad that such a person works at Ford, I recommend him to everyone
Elliot Reichel his hands down the best salesman I’ve ever dealt with in all my years of buying vehicle vehicles! The whole team there is supportive, transparent, and easy to deal with. I recommend them above all dealers.
Great service provided via telephone. Dealership was kind enough to pick me up from my home as I was currently in a position of not having a vehicle. Salesmanship top notch.
Very courteous and professional service. Good communication on progress and updates I would use AH Ford again
Lonnie was great, Joe the finance guy was great, and the online sales guy made the purchase Of my used 2022 edge ST a seemless process. Pick the car the night before, they let me take it home to show the wife. Next day I was in and out in less than 60 minutes. Best dealer experience in awhile.
LONNIE MADE IT A SEEMLESS buying Experience! Love my used ford edge ST! Would definitely recommended this dealership!
Had a great experience working with Lonnie. Was really helpful working with both my husband and I who was offsite and accommodating time constraints to get us in a new car.
Service is always courteous and when waiting there for oil change, it's always done in a timely manner.
Could not be happier with my new Lexus. All the sales people were very polite and knowledgeable. The finance guy took a very long time. It seems as though he was playing games and wasting time.
Just want to thank Lonnie for everything great customer service . Ready to ride ! 😀 it was great!!!!!!!!!!!!!!!!!!!!!!!!!😀😀
jb did a great job efficient and knowledgeable
Elliot was simply amazing! I have bought tons of cars over the years however Elliot showed a diligence a cooperation level and a communication skill set that I haven’t often experienced in my time buying vehicles. In my role as a facilities director, I am the Fleet manager and the one responsible for all vehicles on campus… despite the distance between where I am and Elliot and his team are I look forward to buying future cars from him doing to how easy this process was along with the attention to detail he displayed throughout the whole process. I ... Read More DealerRater - May 1, 2025
Service was great. Always is. Ano Doman was super!
Jeremy Rosa Jr. was a very nice sales professional to work with. Highly recommended him.
John was very helpful in service . I've bought 7 cars from Arlington Heights Ford . Everyone that works at Ford is very helpful and friendly.
Prompt professional, and courteous. Reported condition and made recommendation as needed. Left today a satisfied customer.
Jeremy was personable and knowledgeable.
Jeremy was great to work with made the process easy and helped me find my dream car!
Used car warranty purchase from another dealership.
Richard helped me get a mustang for my son. Thankyou Richard we will be back again.
Amazing customer service. Above and beyond. Service people put extra effort to make sure the repairs are done to the satisfaction of the customer. I will bring my car there for the foreseeable future.
They went out of their way to find my car